HYATT CENTRIC PLAYA DEL CARMEN - DOWNTOWN HOUSE & BEACH HOUSE (ADULTS ONLY) - Downtown Playa del Carmen, Mexico
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Key details
About the Hotel
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
-
Near the beach
Very good
7.9
7.9
/10
4.1
4.0
/5
Loved by Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) guests
Helpful staff
Central location
Rooftop pool
Super clean
Perfect service
"The views from the roof top pool and bar are magnificent."
swelina1234 from United States
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"The rooms are super generous in size, modern and stylish of residential quality."
KittyG from United States
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"The hotel is amazing and has well appointed rooms, but the service is what really sets it apart."
BBARA from United States
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"My family and I had a great stay! The hotel is central to all the fun and right next to the Main Street."
Tariq B from United States
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"The best hotel Pool is great Beach was great!"
yossi b from United States
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Two Distinct Experiences
Hyatt Centric Playa Del Carmen offers guests access to two different properties: the Downtown House with city atmosphere and a rooftop, and the Beach House with direct beachfront access. The Downtown House features a 30,000-square-foot rooftop playground with an infinity pool and live DJ sets. Guests can enjoy daily curated activities and special events exclusive to hotel guests.
Dining & Entertainment
The hotel has three distinct dining options, including rooftop restaurants and beachfront venues at the Beach House. Restaurants are run by CATCH NYC's Executive Chef, offering menus with local and international dishes. Tequila and Mezcal tastings are available daily for guests, and the rooftop pool hosts live DJ performances.
Room Accommodations
Every room is air-conditioned and includes a flat-screen TV with cable channels and Chromecast. Certain units have a comfortable seating area, and all rooms provide bathrobes and complimentary toiletries. Bathrooms are private and feature toiletries, while some rooms offer balconies with seating.
Wellness & Recreation
The hotel has two outdoor pools: one infinity pool on the rooftop of the Downtown House and one pool at the Beach House. A fitness center is available, and yoga classes are offered for guests. Poolside service includes sun loungers, cabanas, and a pool bar with drinks and snacks.
Location & Pet-Friendly Services
The hotel is located steps from 5th Avenue shopping and dining, and 300 meters from 28 de Julio Square. The ADO International Bus Station is 700 meters away, and the Playa del Carmen Maritime Terminal is 900 meters away. Pets are allowed, with pet baskets and bowls provided, and the property offers valet parking and airport shuttle services.
Highlights
Property: Two hotels in one - Downtown House & Beach House
Dining: Three restaurants by CATCH NYC's Executive Chef
Rooms: Spacious with Chromecast and bathrobes
Wellness: Rooftop infinity pool & yoga classes
Location: 300 meters from 28 de Julio Square
Pet Policy: Pet baskets and bowls included
“The property places you squarely in the heart of Playa del Carmen, making for an exceptionally walkable experience to dining and shopping. Staff, particularly Soraya and Pablo, demonstrated a remarkable commitment to guest care, going above and beyond to resolve issues and ensure a comfortable stay. The rooms are spacious and modern, with the Beach House offering particularly appealing private pool areas and panoramic ocean views. While the downtown location is central, direct beach access requires a short walk to their separate beach property.”
James DavidEditor-in-Chief at Downtownhotels
Select your room type
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room One King Bed Balcony Downtown House
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room One King Bed Partial Ocean Front Beach House
2 persons
49 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Queen Room Two Queen Beds Downtown House
2 persons
48 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Yoga class
Fishing
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Leisure/ TV room
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
At Hyatt Centric Playa Del Carmen, an enticing array of dining experiences awaits, merging the vibrant flavors of American, Caribbean, and local cuisines. Guests can enjoy settings that range from a chic rooftop with breathtaking views to a relaxed poolside vibe, all designed to enhance the culinary journey in this tropical paradise.
UMI Urban Kitchen
American, Caribbean, Seafood
Ambiance
Modern, Romantic rooftop setting
Key Offerings
Indulge in a diverse menu featuring fresh seafood and local ingredients, complemented by live DJ sets that create a lively atmosphere at night.
Reservation
Recommended
Dinner only
C-Grill
American, Caribbean, Mexican
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
A delightful range of options available for breakfast, brunch, and lunch, alongside a vibrant cocktail hour. The menu caters to various dietary preferences including kosher, vegetarian, and gluten-free options.
Reservation
Recommended
Breakfast, Brunch, Lunch, Dinner, Cocktail hour
Alessia Day Club
American, Mexican, Seafood
Ambiance
Relaxed poolside atmosphere
Key Offerings
Enjoy poolside dining with a focus on refreshing drinks and light meals ideal for a sun-soaked day at the beach.
Reservation
Not needed
Hours vary
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Location
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore the Best Near Hyatt Centric Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
3 minutes' walk
Vibrant pedestrian street bustling with shops, cafes, and street performers, showcasing local culture.
3D Museum of Wonders
5 minutes' walk
Interactive art gallery offering unique 3D art installations perfect for selfies and creativity.
Los Fundadores Park
10 minutes' walk
Scenic park featuring sculptures, a beach access point, and entertainment venues with frequent shows.
Nuestra Senora del Carmen Catholic Church
5 minutes' drive
Beautiful church known for its stunning architecture and serene environment, often hosting local events.
Discover the local attractions near Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
Check out nearby attractions that offer unique experiences near Hyatt Centric Playa Del Carmen
Ideal for leisurely strolls and enjoying local events: Los Fundadores Park
Great for relaxing beach days with sunbeds and refreshments: Kool Beach Club
Well suited for art enthusiasts wanting to learn about Frida Kahlo: Museo Frida Kahlo Playa Del Carmen
Perfect for shopping and exploring local culture: Quinta Avenida
Suited for exciting nightlife and entertainment experiences: Coco Bongo
Kool Beach Club
12 minutes' walk
Relax at this popular beach club with stunning ocean views, sunbeds, and refreshing cocktails for unwinding.
Cenote Carwash
5 minutes' drive
Exciting snorkeling spot within a cenote offering beautiful natural settings and clear waters for exploration.
El Boticario
1 minute' walk
Charming atmosphere with signature cocktails and local dishes, focusing on fresh ingredients and unique flavors.
Madre Tierra
1 minute' walk
Organic dining experience offering healthy, farm-to-table meals in a cozy and artistic setting.
Discover dining options near Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
Seek out excellent dining options that cater to various tastes near Hyatt Centric Playa Del Carmen
Great for enjoying traditional Mexican cuisine in a cozy setting: Aldea Corazon
Well suited for meat lovers seeking a hearty dining experience: Bovino's Churrascaria
Perfect for seafood lovers wanting fresh local dishes: Blue Lobster
Ideal for casual outdoor dining with a diverse menu: Plank Gourmet Grill & Patio Bar
Best for upscale dining featuring authentic Mexican flavors: Porfirio's Playa del Carmen
Coco Bongo
2 minutes' walk
Lively nightlife venue known for spectacular shows and live music, ideal for an unforgettable evening.
La 5ta Hacienda
15 minutes' walk
Mexican restaurant offering live music, festive atmosphere, and authentic cuisine for all ages to enjoy.
Getting around
City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 18 min · 5000 ft
Cozumel (CZM) 52 min · 21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)
Reviews and Ratings
Feedback about Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from previous guests about their experience.
Review score
Based on 791 verified reviews
8.5 /10
Great
80 %
Recommend
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.3/10
Free WiFi
8.2/10
Location
8.7/10
Staff
7.9/10
Value for money
7.5/10
Pros
Spacious rooms
Comfortable beds
Rooftop pool
Cons
Street noise
Excessive charges
Maintenance issues
Guest reviews
based on 362 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
What is the check-in and check-out policy at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Check-in is from 15:00 and check-out is by 12:00.
Is parking available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Public parking is available nearby for 20 USD per day without reservation.
What are the transportation options to and from the airport at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel offers a paid airport shuttle service for guests.
What fitness facilities are provided at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Guests can access a fitness center and participate in yoga classes.
What dining options are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel features three on-site restaurants offering a variety of dining experiences, including Caribbean cuisine.
Are there any swimming pools at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel has a year-round outdoor infinity pool located on the rooftop.
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from the beach?
The Beach House is located just a short walk from the beachfront.
What room amenities can guests expect at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV with cable channels, and complimentary toiletries.
Are pets allowed at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel is pet-friendly and allows pets on the property.
What popular nearby attractions are close to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Nearby attractions include 5th Avenue (0.5 km) and 28 de Julio Square (0.5 km).
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?
The hotel is approximately 45 minutes by car from Cancun International Airport.
Is breakfast available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Breakfast is available for an additional charge of 25 USD.
What special activities does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offer for guests?
The hotel offers tequila or mezcal tastings and daily activities such as yoga classes.