Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Amenities photoHyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Exterior photoHyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Exterior photo

HYATT CENTRIC PLAYA DEL CARMEN - DOWNTOWN HOUSE & BEACH HOUSE (ADULTS ONLY) - Downtown Playa del Carmen, Mexico

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Check rooms and rates
From$90 /night
Check-in
28May
Check-out
29May
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5Ta Avenida Norte Por 12, Playa del Carmen, 77710
-
Near the beach
Very good
7.9
7.9
/10
4.1
4.0
/5

Two Distinct Experiences

Hyatt Centric Playa Del Carmen offers guests access to two different properties: the Downtown House with city atmosphere and a rooftop, and the Beach House with direct beachfront access. The Downtown House features a 30,000-square-foot rooftop playground with an infinity pool and live DJ sets. Guests can enjoy daily curated activities and special events exclusive to hotel guests.

Dining & Entertainment

The hotel has three distinct dining options, including rooftop restaurants and beachfront venues at the Beach House. Restaurants are run by CATCH NYC's Executive Chef, offering menus with local and international dishes. Tequila and Mezcal tastings are available daily for guests, and the rooftop pool hosts live DJ performances.

Room Accommodations

Every room is air-conditioned and includes a flat-screen TV with cable channels and Chromecast. Certain units have a comfortable seating area, and all rooms provide bathrobes and complimentary toiletries. Bathrooms are private and feature toiletries, while some rooms offer balconies with seating.

Wellness & Recreation

The hotel has two outdoor pools: one infinity pool on the rooftop of the Downtown House and one pool at the Beach House. A fitness center is available, and yoga classes are offered for guests. Poolside service includes sun loungers, cabanas, and a pool bar with drinks and snacks.

Location & Pet-Friendly Services

The hotel is located steps from 5th Avenue shopping and dining, and 300 meters from 28 de Julio Square. The ADO International Bus Station is 700 meters away, and the Playa del Carmen Maritime Terminal is 900 meters away. Pets are allowed, with pet baskets and bowls provided, and the property offers valet parking and airport shuttle services.

Highlights

Property: Two hotels in one - Downtown House & Beach House

Dining: Three restaurants by CATCH NYC's Executive Chef

Rooms: Spacious with Chromecast and bathrobes

Wellness: Rooftop infinity pool & yoga classes

Location: 300 meters from 28 de Julio Square

Pet Policy: Pet baskets and bowls included

“The property places you squarely in the heart of Playa del Carmen, making for an exceptionally walkable experience to dining and shopping. Staff, particularly Soraya and Pablo, demonstrated a remarkable commitment to guest care, going above and beyond to resolve issues and ensure a comfortable stay. The rooms are spacious and modern, with the Beach House offering particularly appealing private pool areas and panoramic ocean views. While the downtown location is central, direct beach access requires a short walk to their separate beach property.”
Hotel logo
James DavidEditor-in-Chief at Downtownhotels

Select your room type

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room One King Bed Balcony Downtown House
    2 persons
    50 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • King Room One King Bed Partial Ocean Front Beach House
    2 persons
    49 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds Downtown House
    2 persons
    48 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
May 2026 - May 2027
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Check-in/ Check-out

Facilities

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Leisure/ TV room
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

At Hyatt Centric Playa Del Carmen, an enticing array of dining experiences awaits, merging the vibrant flavors of American, Caribbean, and local cuisines. Guests can enjoy settings that range from a chic rooftop with breathtaking views to a relaxed poolside vibe, all designed to enhance the culinary journey in this tropical paradise.
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Restaurant photo

UMI Urban Kitchen

American, Caribbean, Seafood
Ambiance
Modern, Romantic rooftop setting
Key Offerings
Indulge in a diverse menu featuring fresh seafood and local ingredients, complemented by live DJ sets that create a lively atmosphere at night.
Reservation
Recommended
Dinner only

C-Grill

American, Caribbean, Mexican
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
A delightful range of options available for breakfast, brunch, and lunch, alongside a vibrant cocktail hour. The menu caters to various dietary preferences including kosher, vegetarian, and gluten-free options.
Reservation
Recommended
Breakfast, Brunch, Lunch, Dinner, Cocktail hour

Alessia Day Club

American, Mexican, Seafood
Ambiance
Relaxed poolside atmosphere
Key Offerings
Enjoy poolside dining with a focus on refreshing drinks and light meals ideal for a sun-soaked day at the beach.
Reservation
Not needed
Hours vary

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Location

5Ta Avenida Norte Por 12, Playa del Carmen, 77710
Explore Playa del Carmen
Explore the Best Near Hyatt Centric Playa Del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
3 minutes' walk
Vibrant pedestrian street bustling with shops, cafes, and street performers, showcasing local culture.
3D Museum of Wonders
5 minutes' walk
Interactive art gallery offering unique 3D art installations perfect for selfies and creativity.
Los Fundadores Park
10 minutes' walk
Scenic park featuring sculptures, a beach access point, and entertainment venues with frequent shows.
Nuestra Senora del Carmen Catholic Church
5 minutes' drive
Beautiful church known for its stunning architecture and serene environment, often hosting local events.
Discover the local attractions near Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
Check out nearby attractions that offer unique experiences near Hyatt Centric Playa Del Carmen
Ideal for leisurely strolls and enjoying local events: Los Fundadores Park
Great for relaxing beach days with sunbeds and refreshments: Kool Beach Club
Well suited for art enthusiasts wanting to learn about Frida Kahlo: Museo Frida Kahlo Playa Del Carmen
Perfect for shopping and exploring local culture: Quinta Avenida
Suited for exciting nightlife and entertainment experiences: Coco Bongo
Kool Beach Club
12 minutes' walk
Relax at this popular beach club with stunning ocean views, sunbeds, and refreshing cocktails for unwinding.
Cenote Carwash
5 minutes' drive
Exciting snorkeling spot within a cenote offering beautiful natural settings and clear waters for exploration.
El Boticario
1 minute' walk
Charming atmosphere with signature cocktails and local dishes, focusing on fresh ingredients and unique flavors.
Madre Tierra
1 minute' walk
Organic dining experience offering healthy, farm-to-table meals in a cozy and artistic setting.
Discover dining options near Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
Seek out excellent dining options that cater to various tastes near Hyatt Centric Playa Del Carmen
Great for enjoying traditional Mexican cuisine in a cozy setting: Aldea Corazon
Well suited for meat lovers seeking a hearty dining experience: Bovino's Churrascaria
Perfect for seafood lovers wanting fresh local dishes: Blue Lobster
Ideal for casual outdoor dining with a diverse menu: Plank Gourmet Grill & Patio Bar
Best for upscale dining featuring authentic Mexican flavors: Porfirio's Playa del Carmen
Coco Bongo
2 minutes' walk
Lively nightlife venue known for spectacular shows and live music, ideal for an unforgettable evening.
La 5ta Hacienda
15 minutes' walk
Mexican restaurant offering live music, festive atmosphere, and authentic cuisine for all ages to enjoy.
Getting around
  • City Centre
    Playa del Carmen 5 min  ·  1400 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 18 min  ·  5000 ft
    Cozumel (CZM) 52 min  ·  21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)

Reviews and Ratings

Feedback about Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from previous guests about their experience.
Review score
Based on 791 verified reviews
8.5 /10
Great
80 %
Recommend
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.3/10
Free WiFi
8.2/10
Location
8.7/10
Staff
7.9/10
Value for money
7.5/10
Pros
Spacious rooms
Comfortable beds
Rooftop pool
Cons
Street noise
Excessive charges
Maintenance issues
Guest reviews
based on 362 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
What is the check-in and check-out policy at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Check-in is from 15:00 and check-out is by 12:00.
Is parking available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Public parking is available nearby for 20 USD per day without reservation.
What are the transportation options to and from the airport at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel offers a paid airport shuttle service for guests.
What fitness facilities are provided at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Guests can access a fitness center and participate in yoga classes.
What dining options are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel features three on-site restaurants offering a variety of dining experiences, including Caribbean cuisine.
Are there any swimming pools at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel has a year-round outdoor infinity pool located on the rooftop.
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from the beach?
The Beach House is located just a short walk from the beachfront.
What room amenities can guests expect at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV with cable channels, and complimentary toiletries.
Are pets allowed at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel is pet-friendly and allows pets on the property.
What popular nearby attractions are close to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Nearby attractions include 5th Avenue (0.5 km) and 28 de Julio Square (0.5 km).
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?
The hotel is approximately 45 minutes by car from Cancun International Airport.
Is breakfast available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Breakfast is available for an additional charge of 25 USD.
What special activities does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offer for guests?
The hotel offers tequila or mezcal tastings and daily activities such as yoga classes.

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