Swissotel Chicago Exterior photoSwissotel Chicago Business photoSwissotel Chicago Fast Food photo

SWISSOTEL CHICAGO - Downtown Chicago, United States

Book on our site
up to 10% cheaper
than Booking.com
Check rooms and rates
From$176 /night
Check-in
28May
Check-out
29May
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

323 East Wacker Drive, Chicago, 60601-9722
-
Steps from Maggie Daley Park
Great
8.4
8.8
/10
4.5
3.8
/5

Architecture & Design

The Swissotel Chicago is built as an all-glass triangular tower, a design that allows scenic views of Lake Michigan and the downtown skyline from every guest room. The hotel uses smart elevators that assign guests to a specific car after entering their floor number, reducing wait times and limiting passengers per car. A Crain's Chicago Business award recognized the hotel's event spaces as one of the Best New Event Spaces 2019.

Rooms & Views

Every room includes an oversized work area with a desk and ergonomic chair, plus a flat-screen LCD TV and an in-room safe. Suites offer panoramic views of Lake Michigan and the Chicago skyline, with some rooms facing Navy Pier and the Ferris wheel. The hotel provides plush robes and a daily credit of $10 for guests who opt out of turndown service, redeemable at the café or convenience mart.

Dining

The Palm, a renowned Chicago steakhouse, serves classic American fare including premium prime beef and traditional Italian dishes for lunch and dinner. The lobby lounge Amuse offers small plates and cocktails in a setting with dark colors and a businesslike feel. Breakfast from The Palm includes a buffet of classic American fare, with options like Belgian waffles and avocado toast.

Business & Events

The hotel offers 65,000 square feet of state-of-the-art meeting space, with customizable rooms for corporate meetings and conferences. Event spaces on the lower level include a presentation room with limited seating, and the hotel has hosted events like the American Bandmasters Association Convention and Becker's Healthcare conference. A dedicated liaison, Dan Jack, has been noted for organizing conventions with attention to budgetary realities and attendee experience.

Wellness & Fitness

The Penthouse Fitness Center offers breathtaking views of the city and Lake Michigan while guests use state-of-the-art gym equipment. The hotel's Vitality program promotes health and well-being, though specific program details are not listed. Massage services include back, couples, foot, full body, hand, head, and neck massage, and the hotel also offers bicycle rental.

Highlights

Architecture: All-glass triangular design with smart elevators

Views: Scenic views from every room, including Lake Michigan and Navy Pier

Dining: The Palm steakhouse and Amuse lounge

Events: 65,000 sq ft of state-of-the-art meeting space

Wellness: Penthouse Fitness Center and Vitality program

Location: Steps from Riverwalk, Magnificent Mile, and Lake Michigan

“From its prime position overlooking the Chicago River, Swissotel Chicago delivers on spectacular views that truly elevate a stay. The staff consistently goes above and beyond, evident in the genuine warmth felt from arrival to departure, making for an exceptionally welcoming experience. It's a property where thoughtful service and a remarkable location converge, ensuring a memorable visit.”
Hotel logo
James DavidEditor-in-Chief at Downtownhotels

Select your room type

Swissotel Chicago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room Bath Tub Disability Access or River View
    2 persons
    29 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • King Room Roll Shower Disability Access or River View
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Double Room Two Double Beds Roll Shower Disability Access or River View
    2 persons
    30 sq. feet
    2 Double beds
    Air conditioning
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
May 2026 - May 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
May 2026
25
26
27
28
29
30
31
June 2026
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
July 2026
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
August 2026
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
Choose dates to see prices
Check-in/ Check-out

Facilities

Swissotel Chicago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Swissotel Chicago, dining is a delightful blend of traditional charm and culinary craftsmanship. Guests can indulge in rich American flavors, exquisite Italian dishes, and savory steakhouse offerings, all within an elegant setting that complements the stunning views of the city.
Swissotel Chicago Restaurant photo
Swissotel Chicago Restaurant photo
Swissotel Chicago Restaurant photo

The Palm

American, Italian, Steakhouse
Ambiance
Traditional setting featuring contemporary decor and a warm atmosphere, ideal for both casual dining and special occasions.
Key Offerings
Known for its prime cuts of steak, fresh seafood, and Italian delicacies, The Palm presents an enticing menu that caters to varied tastes. The inviting environment makes it suitable for business lunches or intimate dinners.
Reservation
Recommended
Hours vary.

Swissotel Chicago Location

323 East Wacker Drive, Chicago, 60601-9722
Explore Chicago
Activities Around Swissotel Chicago
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Millennium Park
13-minute walk
Iconic park featuring Cloud Gate and stunning gardens. Perfect for relaxation and photography, often hosts free events.
The Art Institute of Chicago
16-minute walk
World-renowned art museum with diverse collections. Notable for its Impressionist paintings and offers guided tours.
Navy Pier
20-minute walk
Vibrant entertainment destination with rides, restaurants, and shops. Beautiful lakefront views and seasonal events.
Chicago Cultural Center
11-minute walk
Historic building showcasing art exhibitions and free concerts. Unique Tiffany stained-glass dome adds to its charm.
Discover the local attractions near Swissotel Chicago
Wander through iconic sites near Swissotel Chicago that offer a glimpse into the city's rich culture and history in the New East Side neighborhood.
Great for art lovers seeking free exhibitions and beautiful architecture: Chicago Cultural Center
Ideal for families looking to enjoy outdoor activities and playgrounds: Maggie Daley Park
Perfect for shopping enthusiasts and boutique browsing: The Magnificent Mile
Best for art aficionados wanting to explore world-class collections: The Art Institute of Chicago
Suited for casual sightseeing and photo opportunities: Cloud Gate
Well suited for marine life enthusiasts and families: Shedd Aquarium
Ideal for peaceful strolls and outdoor relaxation: Grant Park
Great for history buffs eager to discover ancient artifacts: The Field Museum
Perfect for evening visits with stunning fountain displays: Buckingham Fountain
Best for architecture admirers exploring historic design: The Rookery Building
Biking along the Lakefront Trail
8-minute drive
Scenic biking routes available for rentals near the hotel. Great for active travelers who enjoy stunning views.
Yoga in Maggie Daley Park
8-minute walk
Relaxing yoga sessions in a beautiful park setting. Classes available seasonally in this family-friendly area.
FireLake Grill House and Cocktail Bar
3-minute walk
Casual dining with a focus on fresh, local ingredients. Known for its grill specialties and inviting ambiance.
Columbus Tap
4-minute walk
Craft beer pub featuring classic American cuisine. Friendly atmosphere makes it ideal for casual meals or gatherings.
Discover dining options near Swissotel Chicago
Explore excellent dining options near Swissotel Chicago that cater to various tastes and preferences in the New East Side area.
Perfect for quick coffee and breakfast on the go: Dunkin'
Ideal for casual dining and hearty breakfast options: Wildberry Pancakes and Cafe
Well suited for those seeking American cuisine with a modern twist: FireLake Grill House and Cocktail Bar
Great for quick healthy lunch choices: Millennium Gourmet
Best for burger lovers craving classic American meals: Chicago Burger Company
Suited for casual drinks and relaxed socializing: Big Bar
Perfect for experiencing local flavors in a cozy atmosphere: Lizzie McNeill's Irish Pub
The Chicago Riverwalk
8-minute walk
Lively waterfront walkway with bars, restaurants, and live music. Perfect for evening strolls and people-watching.
The Second City
12-minute drive
Famous comedy club known for sketch comedy and improv. Regular performances suitable for all ages.
Getting around
  • City Centre
    Chicago 26 min  ·  1.3 mi
  • Airports
    Midway International (MDW) 31 min  ·  12.6 mi
    Chicago O'Hare International (ORD) 46 min  ·  18.7 mi
  • Train
    Millenium Station 6 min  ·  1700 ft
    Millennium Station 8 min  ·  2000 ft
  • Underground
    State/Lake 10 min  ·  2700 ft
    Lake 10 min  ·  2700 ft
  • Bus
    Bus stop 2 min  ·  400 ft
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of US$38 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646

Reviews and Ratings

Feedback about Swissotel Chicago from previous guests about their experience.
Review score
Based on 2798 verified reviews
8.9 /10
Great
86 %
Recommend
Breakfast
7.4/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.5/10
Free WiFi
7.5/10
Location
9.2/10
Paid Wi-Fi
7.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Holiday decor
Good food balance
Central location
Clean hotel
Cons
Rude staff
Broken amenities
Confusing hotel layout
Guest reviews
based on 5832 reviews
4/5
based on 980 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Swissotel Chicago
How far is Swissotel Chicago from Lake Michigan?
The hotel is located just steps away from Lake Michigan.
What are the check-in and check-out times at Swissotel Chicago?
Check-in is at 15:00 and check-out is by 12:00.
Which notable attractions are nearby Swissotel Chicago?
Nearby attractions include Millennium Park (1 km), The Art Institute of Chicago (2 km), and Navy Pier (2 km).
Does Swissotel Chicago provide on-site dining options?
On-site dining is available at The Palm, offering American cuisine, as well as Amuse for casual dining.
What are some features of the fitness facilities at Swissotel Chicago?
Guests can enjoy a fully-equipped Penthouse Fitness Center with scenic views.
What amenities are provided in the rooms at Swissotel Chicago?
Rooms feature a flat-screen LCD TV, air conditioning, work desks with ergonomic chairs, and coffee makers.
What is the distance from Swissotel Chicago to Midway International Airport?
The hotel is 25 km from Midway International Airport.
What time does breakfast start at Swissotel Chicago?
Breakfast is available daily from 6:30 AM to 10:30 AM at The Palm.
Does Swissotel Chicago have a business center?
Yes, there is a business center equipped with meeting facilities and services.
Are there options for massage services available at Swissotel Chicago?
The hotel offers a variety of massage treatments including back, head, and full body massages.

Next best alternative

Consider them for your next trip.
Check-in
28May
Check-out
29May
Rooms and Guests2 Guests, 1 Room