SWISSOTEL CHICAGO - Downtown Chicago, United States
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Key details
About the Hotel
323 East Wacker Drive, Chicago, 60601-9722,
-
Steps from Maggie Daley Park
Great
8.4
8.8
/10
4.5
3.8
/5
Loved by Swissotel Chicago guests
Corner rooms
Housekeeping service
Comfortable stays
Attentive staff
Central location
"The room we had was absolutely stunning with superb views over the city, the river and the lake."
Elaine J from United States
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"I had a corner room with panoromic windows."
Munawar from Australia
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"Fitness center was very nice!"
Shi-rei from United States
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"Clever elevator control to maximize speed and efficiency -- enter floor number outside when calling the elevator instead of inside."
Yoram from United States
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Architecture & Design
The Swissotel Chicago is built as an all-glass triangular tower, a design that allows scenic views of Lake Michigan and the downtown skyline from every guest room. The hotel uses smart elevators that assign guests to a specific car after entering their floor number, reducing wait times and limiting passengers per car. A Crain's Chicago Business award recognized the hotel's event spaces as one of the Best New Event Spaces 2019.
Rooms & Views
Every room includes an oversized work area with a desk and ergonomic chair, plus a flat-screen LCD TV and an in-room safe. Suites offer panoramic views of Lake Michigan and the Chicago skyline, with some rooms facing Navy Pier and the Ferris wheel. The hotel provides plush robes and a daily credit of $10 for guests who opt out of turndown service, redeemable at the café or convenience mart.
Dining
The Palm, a renowned Chicago steakhouse, serves classic American fare including premium prime beef and traditional Italian dishes for lunch and dinner. The lobby lounge Amuse offers small plates and cocktails in a setting with dark colors and a businesslike feel. Breakfast from The Palm includes a buffet of classic American fare, with options like Belgian waffles and avocado toast.
Business & Events
The hotel offers 65,000 square feet of state-of-the-art meeting space, with customizable rooms for corporate meetings and conferences. Event spaces on the lower level include a presentation room with limited seating, and the hotel has hosted events like the American Bandmasters Association Convention and Becker's Healthcare conference. A dedicated liaison, Dan Jack, has been noted for organizing conventions with attention to budgetary realities and attendee experience.
Wellness & Fitness
The Penthouse Fitness Center offers breathtaking views of the city and Lake Michigan while guests use state-of-the-art gym equipment. The hotel's Vitality program promotes health and well-being, though specific program details are not listed. Massage services include back, couples, foot, full body, hand, head, and neck massage, and the hotel also offers bicycle rental.
Highlights
Architecture: All-glass triangular design with smart elevators
Views: Scenic views from every room, including Lake Michigan and Navy Pier
Dining: The Palm steakhouse and Amuse lounge
Events: 65,000 sq ft of state-of-the-art meeting space
Wellness: Penthouse Fitness Center and Vitality program
Location: Steps from Riverwalk, Magnificent Mile, and Lake Michigan
“From its prime position overlooking the Chicago River, Swissotel Chicago delivers on spectacular views that truly elevate a stay. The staff consistently goes above and beyond, evident in the genuine warmth felt from arrival to departure, making for an exceptionally welcoming experience. It's a property where thoughtful service and a remarkable location converge, ensuring a memorable visit.”
James DavidEditor-in-Chief at Downtownhotels
Select your room type
Swissotel Chicago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Bath Tub Disability Access or River View
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
King Room Roll Shower Disability Access or River View
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Double Room Two Double Beds Roll Shower Disability Access or River View
2 persons
30 sq. feet
2 Double beds
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Swissotel Chicago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Back massage
Head massage
Full body massage
Foot massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
At Swissotel Chicago, dining is a delightful blend of traditional charm and culinary craftsmanship. Guests can indulge in rich American flavors, exquisite Italian dishes, and savory steakhouse offerings, all within an elegant setting that complements the stunning views of the city.
The Palm
American, Italian, Steakhouse
Ambiance
Traditional setting featuring contemporary decor and a warm atmosphere, ideal for both casual dining and special occasions.
Key Offerings
Known for its prime cuts of steak, fresh seafood, and Italian delicacies, The Palm presents an enticing menu that caters to varied tastes. The inviting environment makes it suitable for business lunches or intimate dinners.
Reservation
Recommended
Hours vary.
Swissotel Chicago Location
323 East Wacker Drive, Chicago, 60601-9722,
Explore Chicago
Activities Around Swissotel Chicago
Top Attractions
Activities
Dining
Entertainment
Millennium Park
13-minute walk
Iconic park featuring Cloud Gate and stunning gardens. Perfect for relaxation and photography, often hosts free events.
The Art Institute of Chicago
16-minute walk
World-renowned art museum with diverse collections. Notable for its Impressionist paintings and offers guided tours.
Navy Pier
20-minute walk
Vibrant entertainment destination with rides, restaurants, and shops. Beautiful lakefront views and seasonal events.
Chicago Cultural Center
11-minute walk
Historic building showcasing art exhibitions and free concerts. Unique Tiffany stained-glass dome adds to its charm.
Discover the local attractions near Swissotel Chicago
Wander through iconic sites near Swissotel Chicago that offer a glimpse into the city's rich culture and history in the New East Side neighborhood.
Great for art lovers seeking free exhibitions and beautiful architecture: Chicago Cultural Center
Ideal for families looking to enjoy outdoor activities and playgrounds: Maggie Daley Park
Perfect for shopping enthusiasts and boutique browsing: The Magnificent Mile
Best for art aficionados wanting to explore world-class collections: The Art Institute of Chicago
Suited for casual sightseeing and photo opportunities: Cloud Gate
Well suited for marine life enthusiasts and families: Shedd Aquarium
Ideal for peaceful strolls and outdoor relaxation: Grant Park
Great for history buffs eager to discover ancient artifacts: The Field Museum
Perfect for evening visits with stunning fountain displays: Buckingham Fountain
Best for architecture admirers exploring historic design: The Rookery Building
Biking along the Lakefront Trail
8-minute drive
Scenic biking routes available for rentals near the hotel. Great for active travelers who enjoy stunning views.
Yoga in Maggie Daley Park
8-minute walk
Relaxing yoga sessions in a beautiful park setting. Classes available seasonally in this family-friendly area.
FireLake Grill House and Cocktail Bar
3-minute walk
Casual dining with a focus on fresh, local ingredients. Known for its grill specialties and inviting ambiance.
Columbus Tap
4-minute walk
Craft beer pub featuring classic American cuisine. Friendly atmosphere makes it ideal for casual meals or gatherings.
Discover dining options near Swissotel Chicago
Explore excellent dining options near Swissotel Chicago that cater to various tastes and preferences in the New East Side area.
Perfect for quick coffee and breakfast on the go: Dunkin'
Ideal for casual dining and hearty breakfast options: Wildberry Pancakes and Cafe
Well suited for those seeking American cuisine with a modern twist: FireLake Grill House and Cocktail Bar
Great for quick healthy lunch choices: Millennium Gourmet
Best for burger lovers craving classic American meals: Chicago Burger Company
Suited for casual drinks and relaxed socializing: Big Bar
Perfect for experiencing local flavors in a cozy atmosphere: Lizzie McNeill's Irish Pub
The Chicago Riverwalk
8-minute walk
Lively waterfront walkway with bars, restaurants, and live music. Perfect for evening strolls and people-watching.
The Second City
12-minute drive
Famous comedy club known for sketch comedy and improv. Regular performances suitable for all ages.
Getting around
City Centre
Chicago 26 min · 1.3 mi
Airports
Midway International (MDW) 31 min · 12.6 mi
Chicago O'Hare International (ORD) 46 min · 18.7 mi
Train
Millenium Station 6 min · 1700 ft
Millennium Station 8 min · 2000 ft
Underground
State/Lake 10 min · 2700 ft
Lake 10 min · 2700 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of US$38 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646
Reviews and Ratings
Feedback about Swissotel Chicago from previous guests about their experience.
Review score
Based on 2798 verified reviews
8.9 /10
Great
86 %
Recommend
Breakfast
7.4/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.5/10
Free WiFi
7.5/10
Location
9.2/10
Paid Wi-Fi
7.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Holiday decor
Good food balance
Central location
Clean hotel
Cons
Rude staff
Broken amenities
Confusing hotel layout
Guest reviews
based on 5832 reviews
4/5
based on 980 reviews
8.4/10
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FAQs
About Swissotel Chicago
How far is Swissotel Chicago from Lake Michigan?
The hotel is located just steps away from Lake Michigan.
What are the check-in and check-out times at Swissotel Chicago?
Check-in is at 15:00 and check-out is by 12:00.
Which notable attractions are nearby Swissotel Chicago?
Nearby attractions include Millennium Park (1 km), The Art Institute of Chicago (2 km), and Navy Pier (2 km).
Does Swissotel Chicago provide on-site dining options?
On-site dining is available at The Palm, offering American cuisine, as well as Amuse for casual dining.
What are some features of the fitness facilities at Swissotel Chicago?
Guests can enjoy a fully-equipped Penthouse Fitness Center with scenic views.
What amenities are provided in the rooms at Swissotel Chicago?
Rooms feature a flat-screen LCD TV, air conditioning, work desks with ergonomic chairs, and coffee makers.
What is the distance from Swissotel Chicago to Midway International Airport?
The hotel is 25 km from Midway International Airport.
What time does breakfast start at Swissotel Chicago?
Breakfast is available daily from 6:30 AM to 10:30 AM at The Palm.
Does Swissotel Chicago have a business center?
Yes, there is a business center equipped with meeting facilities and services.
Are there options for massage services available at Swissotel Chicago?
The hotel offers a variety of massage treatments including back, head, and full body massages.