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Sheraton Centre Toronto Hotel
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Sheraton Centre Toronto Hotel Skyline photoSheraton Centre Toronto Hotel Exterior photoSheraton Centre Toronto Hotel Exterior photo

SHERATON CENTRE TORONTO HOTEL - Downtown Toronto, Canada

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Check rooms and rates
From$271 /night
Check-in
28May
Check-out
29May
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

123 Queen Street West, Toronto, M5H 2M9
-
Close to the Entertainment District
Great
8.5
8.9
/10
4.3
4.0
/5

Loved by Sheraton Centre Toronto Hotel guests

Helpful staff
Comfortable beds
Clean rooms
Fast elevators
Indoor pool
Great views
"The Club Lounge is the nicest in the city, offering stunning views and excellent evening and breakfast meals."
Destination Experiences from Canada
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"As always, Sheraton bedding and pillows are amazing"
Chelsea from Canada
read full review
"Room had a great view of Nathan Phillip's Square."
Ken B from Canada
read full review
"Central Toronto, walking distance from many venues, including Baseball Arena."
Cherie from United States
read full review
"Comfy bed, great WiFi and really cool gym and pool"
Slim from United Kingdom
read full review

Amenities & Recreation

The hotel offers an indoor/outdoor heated pool on the rooftop with reservable sun loungers and food and drink service. A modern fitness center with a sauna and locker rooms is available for guests. Landscaped gardens surround a two-story waterfall, providing a quiet outdoor space in the city center.

Rooms & Suites

Spacious guest rooms come with mahogany work desks and marble bathrooms. The renovated 43rd-floor Sheraton Club Lounge offers complimentary breakfast and refreshments with panoramic skyline views. Pet-friendly rooms and suites are available for guests traveling with animals.

Dining & Entertainment

Dual Citizen serves contemporary American cuisine with breakfast, lunch, and dinner options. 43 Down is an exclusive upscale mixology bar offering small bites that reflect local flavors. A coffee house on site and a snack bar at the pool provide additional food and beverage choices.

Location & Connectivity

The hotel is connected to the PATH underground system, giving guests access to hundreds of shops and services without going outside. It is a 5-minute walk from CF Toronto Eaton Centre and less than 15 minutes on foot from the CN Tower, Rogers Centre, and Scotiabank Arena. Union Station is a 12-minute walk, offering express train service to the airport.

Business & Family Services

Over 130,000 square feet of flexible meeting and event spaces are available for conferences and social gatherings. A full-service business center with fax, photocopying, and express check-in/check-out is located in the lobby. The hotel features a kids' club and a minimarket on site, and daily housekeeping includes donation of unused toiletries to Clean The World.

Highlights

Location: Downtown Toronto, across from Nathan Phillips Square

Amenities: Rooftop indoor/outdoor heated pool with city views

Rooms: 43rd-floor Club Lounge with complimentary breakfast and refreshments

Dining: Dual Citizen and 43 Down bar with local small bites

Connectivity: Direct indoor access to PATH underground shopping network

Sustainability: Unused toiletries donated to Clean The World

“The hotel's downtown Toronto location is undeniable, placing you within easy reach of major attractions and the PATH system for seamless city navigation. Rooms are consistently noted for comfort and impressive city views, with particular praise for the indoor/outdoor pool and its scenic setting. What stands out is the consistently positive feedback on staff service, from check-in to room service, suggesting a well-managed and guest-focused operation.”
Hotel logo
James DavidEditor-in-Chief at Downtownhotels

Select your room type

Sheraton Centre Toronto Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Junior Suite 1 King
    2 persons
    34 sq. feet
    1 King-size bed
    Air conditioning
    Shower
    room details
    Suite 1 King
    2 persons
    46 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Shower
    room details
    Deluxe Suite 1 King
    2 persons
    46 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Shower
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Sheraton Centre Toronto Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Sheraton Centre Toronto Hotel offers a delightful selection of dining options, highlighting local and international flavors amidst a modern and inviting atmosphere. Guests can indulge in vibrant meals complemented by stunning views of downtown Toronto, making every dining experience memorable.
Sheraton Centre Toronto Hotel Restaurant photo
Sheraton Centre Toronto Hotel Restaurant photo
Sheraton Centre Toronto Hotel Restaurant photo

Dual Citizen

American, Local
Ambiance
Family-friendly, Modern
Key Offerings
A diverse menu catering to various dietary preferences including vegetarian, vegan, gluten-free, and dairy-free options. Ideal for breakfast, brunch, lunch, or dinner.
Reservation
Not needed
Open for breakfast, brunch, lunch, and dinner

43 Down

Local, International
Ambiance
Modern
Key Offerings
Focus on gluten-free dining with a blend of local and international dishes, offering a unique dining encounter on the 43rd floor.
Reservation
Recommended
Open for dinner

Sheraton Centre Toronto Hotel Location

123 Queen Street West, Toronto, M5H 2M9
Explore Toronto
Explore Toronto Near Sheraton Centre
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Nathan Phillips Square
3 minutes' walk
Iconic public square known for its distinctive Toronto sign and seasonal events like skating in winter.
CF Toronto Eaton Centre
6 minutes' walk
A massive shopping mall with diverse retail outlets, featuring stunning architecture and a crystal-clear skylight.
Hockey Hall of Fame
12 minutes' walk
Museum dedicated to the history of ice hockey, featuring exhibits, memorabilia, and interactive displays for fans.
Royal Ontario Museum
25 minutes' walk
Canada's largest museum features art, culture, and natural history exhibits, with special events and guided tours.
Discover the local attractions near Sheraton Centre Toronto Hotel
Check out the notable landmarks near Sheraton Centre Toronto that showcase the city's rich culture and history.
Perfect for open-air events and public gatherings: Nathan Phillips Square
Ideal for those interested in historical architecture and legal history: Osgoode Hall
Great for a shopping experience in a bustling urban environment: CF Toronto Eaton Centre
Best for sports enthusiasts and fans of hockey history: Hockey Hall of Fame
Well suited for art lovers and cultural exploration: Art Gallery of Ontario
Works well for enjoying live sporting events and concerts: Scotiabank Arena
Ideal for those curious about natural history and world cultures: Royal Ontario Museum
Suited for an immersive sports and entertainment experience: Rogers Centre
Biking at Waterfront Trail
5 minutes' drive
A scenic cycling route along Lake Ontario, bicycle rentals available nearby, great for thrill-seekers.
Yoga at Nathan Phillips Square
3 minutes' walk
Seasonal yoga classes in an urban park setting, perfect for relaxation and rejuvenation amidst the city.
Osgoode Hall Restaurant
2 minutes' walk
Classic Canadian dishes in a historic setting, popular for its patio and vibrant atmosphere. Reservations recommended.
The Keg
3 minutes' walk
Steakhouse offering succulent cuts and a cozy ambiance, ideal for casual dining. Known for its extensive wine selection.
Little Khao
3 minutes' walk
Authentic Thai cuisine with a modern twist, featuring gluten-free options. Casual dining perfect for families.
Discover dining options near Sheraton Centre Toronto Hotel
Savor a variety of dining options near Sheraton Centre Toronto offering diverse culinary experiences.
Perfect for fine dining in a sophisticated atmosphere: Ruth's Chris Steak House
Best for enjoying vibrant plant-based cuisine: Rosalinda Restaurant
Well suited for formal dining with historical ambiance: Osgoode Hall Restaurant
Great for authentic Greek dining experiences: Estiatorio VOLOS
Ideal for an eclectic blend of Asian-inspired dishes: Little DaiLo
Perfect for a quick coffee break and casual brunch: Bulldog Coffee
Suited for enjoying casual Thai street food: Little Khao
Works well for a cozy and home-like dining experience: BnB
Scotiabank Arena
15 minutes' walk
Home to the Toronto Raptors and Maple Leafs, hosting NHL and NBA games along with concerts and events.
Harbourfront Centre
19 minutes' walk
Cultural hub with galleries and theaters, offering live performances and artistic events throughout the year.
Getting around
  • City Centre
    Toronto 4 min  ·  1000 ft
  • Airports
    Billy Bishop Toronto City (YTZ) 6 min  ·  2.3 mi
    Pearson (YYZ) 44 min  ·  18.0 mi
  • Train
    Toronto Union Station 10 min  ·  2700 ft
  • Underground
    Osgoode Subway 3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 15 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, Panjabi / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese
Number of floors:
43
Number of rooms:
1372

Reviews and Ratings

Feedback about Sheraton Centre Toronto Hotel from previous guests about their experience.
Review score
Based on 2092 verified reviews
8.5 /10
Great
84 %
Recommend
Breakfast
8.9/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
8.6/10
Location
9.4/10
Paid Wi-Fi
7.8/10
Staff
8.8/10
Value for money
7.8/10
Pros
Comfortable beds
Convenient location
Indoor swimming pool
Cons
Long check-in times
Outdated rooms
Elevator delays
Guest reviews
based on 2506 reviews
4.5/5
based on 2092 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Sheraton Centre Toronto Hotel
What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
Check-in time is 15:00 and check-out time is 11:00.
What dining options are available at Sheraton Centre Toronto Hotel?
Dining options include the on-site restaurants Dual Citizen and 43 Down, along with poolside bar service.
How far is Sheraton Centre Toronto Hotel from the Toronto Eaton Centre?
The hotel is located 0.5 km from the Toronto Eaton Centre.
What fitness facilities are available at Sheraton Centre Toronto Hotel?
Guests can enjoy a modern gym, a heated indoor/outdoor pool, and a sauna.
Are there any nearby attractions to Sheraton Centre Toronto Hotel?
Nearby attractions include CN Tower (1 km), Rogers Centre (1 km), and the Hockey Hall of Fame (1 km).
What amenities are included in the guest rooms at Sheraton Centre Toronto Hotel?
Guest rooms feature air conditioning, a flat-screen TV, coffee maker, and marble bathrooms.
What are the options for breakfast at Sheraton Centre Toronto Hotel?
Breakfast is available for an additional charge of 15 CAD, with options including a complimentary hot meal in the Sheraton Club Lounge.
What business services are provided at Sheraton Centre Toronto Hotel?
The hotel provides a full-service business center and flexible conference facilities with 60 meeting rooms.
What unique features does Sheraton Centre Toronto Hotel have?
The hotel features landscaped gardens with a two-story waterfall and a rooftop pool with sweeping views of downtown Toronto.

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Check-in
28May
Check-out
29May
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
  • Reviews