THE GWEN, A LUXURY COLLECTION HOTEL, MICHIGAN AVENUE CHICAGO - Downtown Chicago, United States
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Key details
About the Hotel
521 North Rush Street, Chicago, 60611,
-
Close to the Magnificent Mile
Great
8.7
9.3
/10
4.8
4.3
/5
Loved by The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago guests
Lovely rooms
Amazing views
Attentive staff
Delicious omelets
Daily cookies
"The Gwen is unique, upscale, comfortable and clean."
CocoHickam from United States
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"An absolutely lovely dinner to say the least!"
Nick V from United States
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"The fire and blankets provided are a nice touch for the rooftop in the winter."
Meghan C from United States
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"Big room, big bathroom, welcome cookies, free bottled water, tea and coffee at reception level for free in the morning till 9:30am."
Leonie from United States
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"Excellent hotel, fantastic location just off Michigan Avenue, easy access to the city and all the sights"
Annetta from Switzerland
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Amenities & Dining
The Gwen offers enclosed access to The Shops at North Bridge, allowing guests to move directly from the hotel to high-end retail without stepping outside. The rooftop terrace, Upstairs at the Gwen, provides panoramic city skyline views and a fireside cocktail lounge. Guests can book the Tipsy Tea Party, a playful afternoon tea experience with sparkling wine and themed food towers. The hotel welcomes dogs up to 40 pounds and provides pet-friendly accommodations.
Rooms
Each room is decorated with custom Art Deco-inspired design and includes a 65-inch flat-screen TV and a spacious work desk with ergonomic chair. Custom luxury bath amenities and a fully stocked minibar are provided in every guest room. The rooms feature unique decorative elements that reflect local culture, such as signature sculptures.
Location
The Gwen sits on Michigan Avenue, one block from the shopping corridor and within walking distance of Millennium Park and the Theatre District. Navy Pier is 1 mile away, and the Second City Comedy Club is a 10-minute drive from the hotel. The hotel offers complimentary bicycles for guests to explore the city.
Business & Events
The hotel has over 15,000 square feet of flexible event space, supported by a 24-hour business centre and concierge services. Meeting rooms are equipped with audiovisual gear and can accommodate conferences and social gatherings. Bonvoy members receive complimentary breakfast, which adds value for business travelers.
Pet-Friendly Policy
The Gwen accepts dogs weighing up to 40 pounds, making it a practical choice for pet owners traveling to Chicago. Pet-friendly rooms are available and must be requested at the time of booking. The location on Michigan Avenue allows easy walks along the Magnificent Mile with pets.
Highlights
Enclosed access: Direct indoor entry to The Shops at North Bridge
Rooftop: Upstairs at the Gwen with skyline views and fire pits
Signature event: Tipsy Tea Party with sparkling wine
Pet policy: Accepts dogs up to 40 lbs
Space: 15,000+ sq ft event and meeting rooms
Location: Michigan Avenue, steps from Millennium Park
“My exploration revealed a genuine commitment to exceptional service, particularly evident at the rooftop bar where staff like Michael Ortiz ensured a welcoming and lively atmosphere. The attentiveness extended to the front desk, with Luigi consistently praised for his smooth check-ins and helpfulness, even going so far as to assist with personal errands like returning a rental tux. This dedication to guest comfort, alongside a well-regarded gym and comfortable junior suites, suggests a property that understands hospitality beyond the basic.”
James DavidEditor-in-Chief at Downtownhotels
Select your room type
The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest room 2 Queen
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details
Terrace Junior Suite 1 King Harbor view Balcony
2 persons
85 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Terrace Suite 1 King Sofa bed City view
2 persons
85 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
The Gwen showcases the vibrant heart of American cuisine through its exquisite dining options. From chic rooftop views to intimate settings, the culinary experiences reflect a rich tapestry of flavors designed to delight guests seeking both indulgence and authenticity.
Upstairs at The Gwen
American
Ambiance
An elegant rooftop venue with sophisticated decor and city views, providing a serene escape above the bustling streets of Chicago.
Key Offerings
Savor a selection of innovative American dishes during lunch and dinner, complemented by a creative cocktail menu that features both classic and contemporary libations.
Reservation
Recommended.
Open for lunch and dinner.
The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago Location
521 North Rush Street, Chicago, 60611,
Explore Chicago
Explore Chicago
Top Attractions
Activities
Dining
Entertainment
The Art Institute of Chicago
20 minutes' walk
Renowned for its impressive collection, this museum features works from famous artists like Monet and Van Gogh.
Navy Pier
20 minutes' walk
A bustling entertainment hub, featuring rides, eateries, and stunning lake views-perfect for the whole family.
Millennium Park
20 minutes' walk
Home to the iconic Cloud Gate sculpture, this park offers beautiful gardens and frequent cultural events.
360 Chicago Observation Deck
12 minutes' walk
Offering breathtaking views from the 94th floor, this observation deck also features the thrilling TILT experience.
Discover the local attractions near The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago
Uncover notable landmarks near The Gwen Chicago in the Near North Side that enrich your experience in the city.
Great for architectural admiration: Tribune Tower
Ideal for art enthusiasts: Museum Of Contemporary Art Chicago
Perfect for breathtaking views: Skydeck Chicago
Well suited for live performances: The Chicago Theatre
Ideal for family outings: Lincoln Park Zoo
Great for recreational activities: Navy Pier
Suited for leisure and relaxation: Millennium Park
Perfect for picturesque scenery: Buckingham Fountain
Best for historical exploration: The Rookery Building
Great for shopping and entertainment: The Magnificent Mile
Yoga at Lurie Garden
12 minutes' walk
Relax with outdoor yoga sessions in this peaceful garden setting, ideal for unwinding amid nature.
Lakefront Biking
20 minutes' walk
Rent a bike and enjoy the scenic lakefront trail with picturesque views and invigorating air; rentals available nearby.
Skydeck Chicago
25 minutes' walk
A thrilling visit to the 103rd floor of Willis Tower provides stunning city views and a glass sky ledge experience.
Kostali
1 minute' walk
A Mediterranean-inspired eatery with fresh seafood and a vibrant atmosphere; reservations are recommended.
Giordano's
6 minutes' walk
Famous for its deep-dish pizza, this local favorite offers a cozy setting and delicious Italian staples; vegetarian options available.
Eataly
3 minutes' walk
A vibrant Italian marketplace featuring diverse eateries and fresh ingredients, perfect for casual dining or gourmet shopping.
Discover dining options near The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago
Enjoy some of the best dining options near The Gwen Chicago that cater to various tastes and occasions.
Perfect for indulgent treats: Sugar Factory
Ideal for steak lovers: Michael Jordan's Steak House
Great for authentic Chicago deep-dish pizza: Giordano's
Well suited for upscale seafood experiences: Eddie V's Prime Seafood
Suited for elegant dining: Upstairs at the Gwen
Best for casual dining: Grand Lux Cafe
Ideal for food enthusiasts: Eataly
Perfect for coffee lovers: Nordstrom Ebar Artisan Coffee
The Chicago Theatre
11 minutes' walk
A historic venue known for its stunning architecture and diverse performances, from concerts to comedy shows.
Sugar Factory
1 minute' walk
This whimsical lounge offers a fun atmosphere with creative cocktails, desserts, and vibrant decor suitable for all ages.
Getting around
City Centre
Chicago 26 min · 1.3 mi
Airports
Midway International (MDW) 29 min · 11.8 mi
Chicago O'Hare International (ORD) 44 min · 17.9 mi
Train
Millennium Station 10 min · 2700 ft
Millenium Station 11 min · 3000 ft
Underground
Grand 5 min · 1400 ft
Chicago 9 min · 2300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
You can start your day with a full breakfast, which costs US$16 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Chinese, Bahasa Indonesian, Bosnian
Year renovated:
2006
Number of floors:
12
Number of rooms:
10
Former name
Conrad Chicago
Reviews and Ratings
Feedback about The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago from previous guests about their experience.
Review score
Based on 1058 verified reviews
9.5 /10
Perfect
94 %
Recommend
Breakfast
7.5/10
Cleanliness
9.3/10
Comfort
9.0/10
Facilities
8.9/10
Location
9.7/10
Paid Wi-Fi
10.0/10
Staff
9.1/10
Value for money
8.3/10
Pros
Helpful staff
Central location
Spacious rooms
Cons
Inconsistent service
Maintenance issues
Guest reviews
based on 84 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago
What is the check-in and check-out time at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in is at 15:00, and check-out is at 11:00.
What dining options are available at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
On-site dining options include two restaurants, with one rooftop terrace offering signature cocktails and American cuisine.
How far is The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago from Navy Pier?
The hotel is 1 km from Navy Pier.
What are the fitness facilities at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
The fitness center features over 2000 m² of state-of-the-art fitness equipment, including cardio and strength training machines.
Which popular attractions are near The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
Nearby attractions include Millennium Park (1 km), House of Blues Chicago (1 km), and the Chicago Riverwalk (2 km).
What amenities are provided in the rooms at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
Rooms include a 65-inch flat-screen TV, free Wi-Fi, a fully stocked minibar, luxury bath amenities, and air conditioning.
What is the closest metro station to The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
The closest metro station is Grand, which is approximately 213.4 m from the hotel.
Do rooms at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago have views?
Many rooms offer views of the Michigan Avenue skyline, iconic Chicago architecture, or Lake Michigan.
How can guests enjoy breakfast at The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago?
Breakfast is available for an additional charge of 16 USD.